Privacy Policy

Our Commitment to Digital Privacy in Education

📌 Our Privacy Commitment

At eSchool, we believe that privacy is a fundamental right, especially in an educational environment. Therefore, we are committed to:

Only collecting data that is truly necessary for academic operations and school administration.
Not selling, sharing, or monetizing user personal data — including in the free version of our services.
Communicating this policy information in clear, transparent, and easy-to-understand language.

This policy aims to openly explain:

The types of data we collect
How data is used and stored
Your rights to data control and management

🌐 Scope of the Policy

This Privacy Policy applies to all digital services within the eSchool ecosystem, including:

eSchool Mobile App (Android & iOS)
Admin Dashboard and eSchool SIAKAD Web
Official third-party APIs and system integrations
Interactions through forms, help services, and legitimate digital communication

❗ This policy does not apply to external services or third parties that have separate privacy policies (e.g., video conferencing, payment gateways, etc.).

📂 Privacy Policy Structure

I. Information Collected and Controlled by eSchool

Data is collected when:

School account registration
Users log in or access services
Filling out forms or contacting the help team

Types of data include:

Name, email, Student/Staff ID (NIS/NIP), user role
Class information, subjects, schedule, and academic records
Technical data: IP address, device type, activity/login history

Use of data:

Providing teaching-learning services and school management
User verification & maintaining system security
Providing assistance according to user needs

II. Information Processed on Behalf of the School

As an information system provider, eSchool processes data based on school instructions.
We will not use student, teacher, or parent data for our internal purposes unless there is written consent from the institution owning the data.

III. General Provisions

We maintain data security in accordance with the standards in the eSchool Security Policy.
Any changes to this policy will be notified through the app or email.
Users can request updates or deletion of personal data through the school admin.

📬 Contact Us

Have questions about your data privacy?
Please contact our team through the eSchool Help Center or contact your school admin directly.